How to request deletion
- Fill in at least one identifier (your Username, Email, or Phone).
- Submit the form below to send your deletion request to our support team.
- We’ll confirm by email and complete deletion within 7 days (usually much sooner).
What we delete
We delete account identifiers (username, email, phone) and all authentication data.
We keep fraud/log records and legally required transaction records for up to 90 days, then purge.
- Deleted: Account profile, username, email, phone, authentication credentials, sessions, and app data stored on our servers for your account.
- Not deleted (temporarily kept): Security/fraud logs and transaction records retained only to meet legal or fraud-prevention obligations, then permanently deleted after the stated retention period.